The Bad News
Unfortunately for corporates, iPhone was created mainly for the meatier consumer market, and never really meant to be a business tool.
What Obstructs "iPhone for Business"
- It's mainly a PIM
- Third party applications not supported
- Lack of Exchange Support
Mainly a PIM - iPhone mainly has PIM (personal information manager) capabilities (email, contacts, calendars, calendars, notes) and not meant to be used for team collaboration, which requires the ability to share and work together on information.
Sorry Third Party Developers - iPhone runs on a custom built operating system called the "iPhone OS", and at this point does not allow third party applications to be built & installed on this native OS. Users are restricted to applications pre-built into the system (mail, SMS, calendar, photos, etc). This meant no special business centric applications could be created to make use of iPhone's computing & display capabilities and internet-ability.
No Exchange Support - The gravest omission was a lack of support for MS Exchange, which meant that users could not view even the most most elementary business information - business mail, contacts, tasks, and calendars, on their iPhones, what to speak of advanced collaboration. The only way to achieve this was complicated and unreliable workarounds.
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